Refund Policy - VirtualCoder Academy

At VirtualCoder Academy, we strive to provide high-quality educational content and ensure your satisfaction. This Refund Policy outlines the terms and conditions under which refunds may be requested and processed for our e-learning services.

1. Eligibility for Refunds

You may be eligible for a refund under the following conditions:

- If you request a refund within 7 days of purchasing a course.

- If the course you purchased is unavailable or inaccessible due to platform issues.

- If the course content does not match the description provided.

2. Non-Refundable Cases

Refunds will not be issued under the following circumstances:

- If you have completed more than 30% of the course.

- If the refund request is made after 7 days from the purchase date.

- For promotional or discounted courses, unless specified otherwise.

3. Refund Process

To request a refund:

- Contact us at support@virtual-coder.online with your purchase details, including the order number and reason for the refund.

- Allow up to 7 business days for your request to be reviewed.

- Approved refunds will be processed within 14 business days and credited to your original payment method.

4. Special Cases

We reserve the right to assess refund requests on a case-by-case basis for situations not explicitly covered by this policy.

5. Changes to Refund Policy

VirtualCoder Academy may update this Refund Policy from time to time. Any changes will be communicated via email and posted on our platform. Continued use of the platform after changes constitutes acceptance of the revised policy.

Contact Us

If you have questions or concerns about our Refund Policy, please reach out to us at support@virtualcoder.online. We are here to help.

Effective Date: January 13, 2025